Window Lock Repair & Replacement

In many cases, yes. When only the lever mechanism or its cam follower is worn, we can replace that single component rather than the full assembly. During the on-site assessment we identify exactly which part has failed and give you a clear recommendation. If the frame keeper or striker is also damaged, we will tell you so up front and quote both options — spot repair versus full replacement — so you can decide with complete information.

We stock a range of hardware that covers common Andersen casement window lock lever profiles, Pella casement window lock lever dimensions, and Marvin casement window lock lever footprints, as well as universal replacement levers that fit many OEM configurations. If your specific model requires a part we do not have on the van, we will source it and return to complete the installation — we keep you updated on timing throughout.

The final price depends on the type of window and lock hardware involved, whether replacement parts are needed and how specialty they are, the time of day you call, and travel distance within the Columbus area. We do not give firm quotes over the phone before seeing the hardware because doing so would set an inaccurate expectation. What we do commit to is stating an exact price before any work begins, with no additional charges added afterward. Call (614) 324-1160 to describe your situation and get a clear picture of what will be involved.

Simple adjustments — like tightening a loose strike-plate screw or lubricating a stiff lever — are reasonable DIY tasks. However, window lock lever replacement on casement windows involves precise alignment of the hook or wedge keeper, and getting that wrong means the window appears locked but is not actually secured. On older windows or any window where the frame has shifted, improper repairs can also crack painted surfaces or strip mounting holes. Our technicians complete these jobs with damage-free methods wherever the situation allows, and we can verify the finished lock engages correctly under load — something difficult to confirm without the right tools.

Ask whether they are insured — we are. Ask them to confirm the total price before starting, not after. Ask whether they have experience with your specific window brand and lock type, because casement hardware from different manufacturers is not interchangeable. Ask to see identification when they arrive. And ask whether they will test the repair under realistic conditions rather than just handing the hardware back and leaving. These questions apply whether you are hiring us or anyone else, and a qualified technician will have straightforward answers ready.

Yes. As a commercial locksmith resource, we service office buildings, retail storefronts, multi-unit residential properties, and mixed-use buildings throughout Columbus and the surrounding area. Window security is often overlooked in commercial settings — particularly on ground-floor and accessible upper-floor windows — and a loose or non-functioning lever window lock on a storefront can create real liability. We are available 24/7 for commercial calls, including after-hours emergencies anywhere in the Columbus metro. Call (614) 324-1160 and we will dispatch a technician as quickly as the situation requires.